Atem Mini USB output issue

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Atem Mini USB output issue

txdvil

Hello JWS community I'm new here, thank you for great sharing

I run a live stream for the weekly church. All went well, but today I had a flickr video output problem. After I searched it turned out to be a problem with the USB.

I tried to replace the laptop the problem was solved, but when I went back to the old laptop, the problem did not reappear. Is it true that the USB on the ATEM Mini has a problem? is there any other solution besides replacing the laptop?

Thank you

joelwsmith

txdvil

Thanks for reaching out, and welcome to the community!

I am not aware of widespread issues with the USB-C ports or USB connectivity with the ATEM Minis, but it could be an issue. I would do more troubleshooting before assuming it's an issue with the ATEM Mini itself, though.

First thing I would check is the USB cable that connects the ATEM Mini to the computer. Make sure it is a high quality USB cable and not a Thunderbolt cable. I suggest keeping the cable at 6 feet or shorter, and using cables from brands like Anker, Belkin, and maybe Amazon Basics.

Also make sure the ATEM Mini has proper space around the entire unit for air flow and heat dissipation. If the unit gets too hot it can cause USB connectivity to drop.

txdvil

thank you for your answer.
I want to upgrade from Atem Mini, any idea? I interest with Roland VHD1+

Thank you

joelwsmith

txdvil

Unfortunately, I do not recommend Roland switchers at all. They have consistently lacked features and basic standards that other competing brands have had for years.

If you want to upgrade from the regular ATEM Mini, then I suggest the ATEM Mini Pro or ATEM Mini Extreme.