I heard about your website and resources through ProChurch tools. You have amazing resources and really great content!
Long story short, I recently became the new pastor of a smaller church in Wisconsin (about 100 people per Sunday). Before I got here the church did their best to produce a livestream service, which they stream to Facebook. Our issues are twofold.
FIRST, we struggle to get good audio on our online livestream service. Often the audio sounds good in-house (in the church building itself), but sounds different online. This isn't always the case, but it happens enough to annoy.
There have even been times where I sound like Alvin the Chipmunk online while I am preaching! We use a Behringer X32 as a soundboard, so we send the audio from that, through and iRig Pre HD, to an iPad Pro (2020). On the iPad Pro we use the App "Switcher Studio," through which we send our livestream to Facebook (or YouTube).
We have had a little better luck with audio, since we have learned how to create two separate mixes, one for in-house, and one we send online, but for some reason the quality is not great.
SECOND, our other problem is the quality of the video image online. It is grainy and not clear.
Our current setup uses an iPhone 6 and also a iPad Pro 2020 (with a "Switcher Studio" app). We us a iRig Pre HD to connect the audio coming out of our sound board (Behringer X32) to our iPad (which has the switcher app - "Switcher Studio"). Both the iPhone and the iPad function as cameras. However the Switcher Studio App does not allow us to record in 4k on the iPad or use the wide angle lens.
All that to say, I think one of our problems is a hardware issue - we do not actually have an "encoder." So my guess is some of the reasons our audio is off, and our video is off, is because our little setup is working really hard to process all the information we are sending to it (e.g. from the soundboard, ProPresenter slides, and two video sources).
When we run bandwidth checks on our WiFi, it seems like it is up to the challenge.
All that to say, any suggestions?
We are a small church, with a small budget, but would like to take some steps to make our livestream better. Maybe we need to bit the bullet and buy a Black Magic ATEM, and a Black Magic 4k camera. We are open to doing that, but our budget is not huge on this sort of thing.
At any rate, grateful for any suggestions you can offer!